The online citizen reporting service is provided by the City of Puyallup’s Public Works Department for your convenience and as part of the City's goal to serve you better. However, using the online citizen reporting service does not guarantee an immediate response. We have staff available and we take your call seriously, in order of both priority and time/date received.
Requests received online will be treated in the same manner as other requests and will be prioritized in the order of immediacy.
The City's goal is to better serve you. If your concern hasn't been resolved within a few days, please call us at 253-841-5505. Regular work hours are Monday through Friday, 7:00 AM - 4:30 PM, excluding recognized City holidays.
This disclaimer is exclusive and in lieu of any warranties whether expressed or implied. By continuing with this program, you are acknowledging agreement to the above limitations. If you have any questions or if you do not agree, please do not proceed with this program.