Other Resources

  • DISASTER CASH ASSISTANCE PLAN. Washington residents can apply through the Department of Social and Health Services for emergency cash assistance to help meet their immediate needs. The assistance is available to all Washington families and people without children who meet the income and resource limits of the program. Apply online at WashingtonConnection.org and then call the Customer Service Contact Center at 877-501-2233 to complete the required interview. Alternatively, call 877-501-2233 to complete the entire application process over the phone.

  • CREDIT CARDS. If you have experienced a reduction in pay due to COVID-19 and are struggling to make your credit card or loan payments, contact your credit card company right away. Explain your situation and ask about hardship programs that may be available. Regulatory agencies have encouraged financial institutions to work with customers impacted by the coronavirus. To learn more about how you might take advantage of assistance such as waived ATM fees, overpayments, and late fees, as well as allowing you to delay, adjust or skip some payments, visit the Consumer Financial Protection Bureau.

  • MISCELLANEOUS BILLS. The CARES Act was signed into law by the federal government on March 27, 2020. It can provide individual relief for those impacted by COVID-19. Relief assistance may cover a wide variety of needs, including phone bills, energy bills, medical bills, and other expenses. Learn more about bill assistance programs online. 

  • STUDENT LOANS. For information on student loan deferment or forbearance, visit the US Department of Education. Repayment options may also be available – affordable ways to continue paying based on your current financial situation.

  • CHILDCARE ASSISTANCE. If your childcare facility closes due to COVID-19, visit Childcare Aware of Washington online or call 1-800-446-1114 to identify options for alternative childcare. Additional resources for first responders and healthcare workers include:
    • YMCA – Visit the YMCA's COVID-19 Emergency Services: Child Care webpage to further inquire about possible assistance for first responders and essential workers.  Where there is additional space, nonessential families may enroll their child in care for a discounted rate. To learn more and to register, please visit the YMCA Childcare website.