FAQs • Puyallup, WA • CivicEngage

Skip to Main Content

Website Sign In

Can I read my own meter and call in the readings?: No--there is no need for this as all meters are read automatically every hour via a radio telemetry system.

▼
Water Division General FAQs

Show All Answers

1. What are your office hours?

Public Works/Water:

Monday-Thursday 7:00 to 4:30

Friday 7:00-3:30.

Phone (253) 841-5505

Utility Billing:

Mon-Tues and Thurs-Fri: 9 a.m. to 4:30 p.m.

Wednesday: 9 a.m. to 5 p.m.

Phone (253) 841-5550

2. Who do I call to get my water turned on?: Contact Utility Billing at City Hall, 333 S. Meridian, 3rd floor, Puyallup WA 98371, phone 253-841-5550. (Note: Do not call 911 emergency services for this purpose.)

3. How and where do I pay my water bill?: Contact Utility Billing at City Hall, 333 S. Meridian, 3rd floor, Puyallup WA 98371, phone 253-841-5550. Online payment options are available.

4. Is my water fluoridated?: Puyallup does not add fluoride to our water, but there is 0.2 parts per million naturally occurring.

5. How do I obtain a Certification of Water Availability?: Apply online using our permit application portal, CityView.

6. What is the fire flow in my neighborhood?: Contact Engineering Services at City Hall, 333 S. Meridian, 2nd floor, Puyallup WA 98371, phone 253-841-5568.

7. What do I need to do to install a sprinkler System?: Contact Water Quality at 1100 39th Ave SE, Puyallup WA 98374, phone 253-841-5524.

8. How do I find buried utility lines?: Contact Utilities Underground Location Center at 1-800-424-5555 or 811 at least two days before you plan to dig. You may also connect to them through their website. Call Before You Dig

9. Can I read my own meter and call in the readings?: No--there is no need for this as all meters are read automatically every hour via a radio telemetry system.