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1. Why is my water yellow?

Yellow water occurs most often during the summer, when we are operating our supplemental wells. Iron and manganese are naturally occurring minerals; they are found primarily in our well water sources. Discolored water is most often described as "yellow water," but it can also appear red or brown. Customers most often notice yellow water against white backgrounds like bathtubs, sinks, toilets and hot tubs.

2. Is my water safe to drink?

Yes. Puyallup water meets all health-based drinking water standards. We monitor, disinfect and routinely test for more than 150 different chemicals in our drinking water annually. We also take at least 40 coliform bacteria samples from our distribution system monthly.

3. Can Puyallup remove iron and manganese from its water?

We are currently removing iron and manganese from one of our largest supplemental wells. This well was selected for treatment due to higher naturally occurring concentrations of iron and manganese.

4. What is Puyallup doing to improve water quality?

We are safeguarding our system by operating a comprehensive flushing and Cross Connection Control Program. Our proactive flushing program targets stagnant areas of our water system to reduce the number of water quality complaints. Our Cross Connection program prevents contaminants from entering our system.

5. Who can I contact with additional questions?

For more information, please call our Water Quality group at (253) 841-5524.